Privacy Policy

This Privacy Policy explains how Pro-Services Tasmania Pty Ltd collects, uses, stores, and protects personal information in compliance with Australian privacy laws. It details individuals' rights and how they can access or correct their information.

    1. Introduction
    Pro-Services Tasmania Pty Ltd ("we", "our", or "us") is committed to protecting the privacy and security of personal information. This Privacy Policy outlines how we collect, use, store, and disclose personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

    2. Collection of Personal Information
    We collect personal information necessary for our business operations, including but not limited to:

    • Names, addresses, phone numbers, and email addresses
    • Payment details and billing information
    • Employment and business details where relevant
    • Any other information required to provide our services

    We may collect this information directly from individuals or third parties, such as clients, business partners, or publicly available sources.

    3. Use of Personal Information
    We use personal information for the following purposes:

    • To provide and manage our services
    • To communicate with clients, employees, and business partners
    • To process payments and manage accounts
    • To comply with legal and regulatory obligations
    • To improve our business operations and customer experience

    We will not use personal information for any other purpose without consent, unless required by law.

    4. Disclosure of Personal Information
    We may disclose personal information to:

    • Employees, contractors, and service providers who assist in our operations
    • Regulatory authorities, government agencies, or law enforcement where required by law
    • Third parties as authorised by individuals

    We take reasonable steps to ensure that any third parties receiving personal information comply with privacy obligations.

    5. Storage and Security of Personal Information
    We take reasonable precautions to protect personal information from unauthorised access, modification, disclosure, or loss. This includes implementing security measures such as:

    • Secure electronic storage and password protection
    • Restricted access to personal data
    • Regular data security reviews

    Despite our efforts, no data transmission or storage can be guaranteed as completely secure. Individuals share information with us at their own risk.

    6. Access and Correction of Personal Information
    Individuals have the right to request access to or correction of their personal information. Requests can be made by contacting us using the details below. We will respond within a reasonable timeframe and may require verification of identity.

    7. Cookies and Website Usage
    Our website may use cookies and tracking technologies to improve user experience. Users can adjust browser settings to refuse cookies, but this may affect website functionality.

    8. Complaints and Contact Information
    If you have any questions, concerns, or complaints about how we handle personal information, please contact us:

    Pro-Services Tasmania Pty Ltd
    PO Box 131, Kings Meadows TAS 7249
    Email: info@promedtas.com.au
    Phone: 1300 303 419

    We will investigate and respond to privacy complaints in a timely manner. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).

    9. Updates to This Privacy Policy
    We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the updated policy will be effective from the date of publication.

    Last Updated: 30/01/2025